Frequently Asked Questions

Have questions? We`re here to help.

What should I do if I suspect an error when calculating my LS points?

The accuracy of the information regarding the Gross Rake, Net Rake and Turnover generated by you provided by the respective partner websites to us is the exclusive responsibility of those websites.

This information-sharing process between us and the websites is almost fully automatic and always involves a screening control from our side. Moreover, we only have partnerships in place with websites with which we have an established and trustworthy relationship.

Thus, it is very unlikely that the amount of LS Points credited to your LS Account doesn´t match the real Gross Rake, Net Rake and Turnover generated by you on those websites.

Although we are not responsible for any eventual fault, error or inaccuracy of the information received regarding the Gross Rake, Net Rake and Turnover generated by you, if you have reasons to believe that the LS Points credited to your LS account have not been adequately calculated, please get in touch with immediately so that we can help you as quickly and efficiently as possible.

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